Shipping policy

Last updated: November 9, 2026.

Shipping cost and destinations

KORIDERM LLC offers free insured and tracked standard shipping on orders to destinations available at checkout. We do not add a standard shipping charge. The checkout page confirms whether we can ship to your address and shows any applicable taxes or other charges before you place the order.

Processing and delivery estimates

Orders are normally processed within one business day, Monday through Friday, excluding United States public holidays. Transit time begins after dispatch. Estimated standard transit times are 5–10 business days for the United States and 7–15 business days for international destinations. Total estimated delivery time includes the processing day plus transit time. These are estimates, not guaranteed delivery dates; carrier delays, customs processing, weather, or peak periods can extend them.

Shipping origin and tracking

Orders may ship from a warehouse in the United States or China, depending on stock and destination. We email tracking information after dispatch. Tracking may take 24–48 hours to update in the carrier's system. For international orders, customs processing and local import requirements can affect delivery; any charges collected by us will be shown at checkout.

Problems with delivery

If your parcel is damaged, missing, delayed beyond the estimate, or marked delivered but not received, email contact@koriderm.store with your order number. We will investigate with the carrier and arrange an appropriate replacement or refund when required under our Return and refund policy or applicable law. Please contact us as soon as reasonably possible and keep the packaging for a damaged item until we provide instructions.

Order changes

For an address change or cancellation, email contact@koriderm.store promptly. We can change or cancel an order only before dispatch. Once shipped, our return and refund policy applies.